Before I write to support - I have a request to you - is your HRM-Dual sensor still active, even when the armband is not worn on the chest ?
The easiest way to check this is through your smartphone - go into Bluetooth options and search for available devices - my sensor is still active, even though it has been lying unused on the table for several hours. The Edge 530 with which it is paired is turned off. Since I replaced the pulse sensor from the old one I bought in 2017 and on which the battery lasted for nearly a year of use, after buying the new HRM-Dual the battery dies after about 2-3 months....
I'm wondering if it's something wrong with mine and it's not putting itself to sleep, or if it's the same in yours.