Hi
can anyone give me some advice on how to add a Garmin Ant+ USB donlge into Garmin Express as a device
A little background info might be useful so;
I have a Garmin Varia 800 front light which was working perfectly well until a few months ago, when my Edge device prompted me to update the firmware on the light. This failed (with the red/blue flashing LED light i've read about elsewhere) so the light is dead.
I logged a call with Garmin UK, provided the details and they advsed it would be replaced under warranty. Unfortunately i cannot provide a receipt of the purchase (can't even find where and when i purchased the lignt - i know i should have but sometimes....) so Garmin won't replace (understandable) but also haven't replied to my question why they can't reinstall the firmware on my failed item (even though i;vwe ackowledged there would be a cost to me for this). Garmin forced this firmware through, but won't fix their mistake.
I've read elsewhere that you can update the light's firmware using a Garmin Ant+ USB dongle. Have bought one, but Garmin Express doesn't recognise it at all when i go to add a new device in Express.
My Windows 10 pc has the Ant device listed in Device Manager, but nothing. have removed the device and put it back in, but nothing still
Has anyone got any advice as to how i can make Garmin Express see this? Or is it not possible anyway? If i can get Garmin Express to see it, i'm thinking it may do the firmware update again, although given my previous experience with Garmin firmware, i doubt it.
thanks
Simon Hume