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HRM Dual

Halfway through my cycling, and the sensor is still being connected to my Edge 830, the HR freezes at 16.24KM in at 127BPM. It started reading a while later and start freezing at 18.86KM at 111BPM. I later noticed that and try to remove and reconnect to my Edge and it did not return a reading till I ended my ride.

This cannot be a case for a working product right?