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HRM connected but no data - Zwift

Hi Garmin team,

Zwift is recognizing that my Wahoo/Garmin: speed sensor, cadence sensors and heart monitor are connected, but not registering HRM data.

Changed already the battery of the HRM (Garmin) but no luck.

It was working fine before but out of the blue stopped sending the data.

See the below photo.

Note: I was not riding when I took the photo, hence no cadence or speed data. HRM strapped to my chest.

Is this an issue on Zwift’s side or Garmin’s and how can I correct it?

Using Wahoo Kickr snap-on indoor training.

Thanks,

Romero
+61 448 654 789
[email protected]