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Speed Sensor 2 activities with wrong timezone

Hi,

I have a Speed Sensor 2 on my commuter bike which is connected to my phone via Bluetooth and I observe the following problem: all recorded activities show up in GC with an (I guess) UTC timestamp. Since I live in the CEST timezone, all activities are 2 hours to early. I tried to find some setting to correct for that but not successful. Has anybody experienced the same problem?

Best,

andreas301

Top Replies

1429622 over 3 years ago in reply to aweatherall +2

Is there any likelihood of this being resolved? It's more than a year later, and like many other users I am still experiencing this exact same problem.

It feels like Garmin is providing very poor support…
7457844 over 4 years ago +1

Still no fix. Can't believe this. At least it gets sorted in correctly. The info is there, the processing is just corrupt
Tommi over 3 years ago +1

I bought a new Garmin Speed Sensor 2 a couple of days ago.

If I go to https://connect.garmin.com/ and open any of my bikerides (which I've recorded with my new speed sensor) I can see that they have all…

All Replies

0 einkaaja over 5 years ago

Hi, same problem with me. I am GMT+02 too.

0 M.ZIELINSKI over 5 years ago

I have the same Problem.

0 aweatherall over 5 years ago in reply to M.ZIELINSKI

Do your other activities show the correct time zone?

In Garmin Connect if you go to account settings you can change your time zone location.

0 einkaaja over 5 years ago in reply to aweatherall

in my case the Garmin Instinct activities have right time & timezone

0 einkaaja over 5 years ago

Today, I tried another piece, and the same issue. UTC time on all activities with this sensor.

0 aweatherall over 5 years ago in reply to einkaaja

All activities on Garmin devices are recorded using UTC. It is either the Web site, application of device UI that changes it to show local time.

0 einkaaja over 5 years ago in reply to aweatherall

Ok, but what with it? Next to this I have a speed/distance issue too. The activities recorded with all other stuff (Instinct, Fenix) were without those issues.

0 aweatherall over 5 years ago in reply to einkaaja

Could provide a link to one of these activities?

0 einkaaja over 5 years ago in reply to aweatherall

connect.garmin.com/.../3949972345

Right distance is 400m

0 aweatherall over 5 years ago in reply to einkaaja

It looks like the wheel size is set to 2170 mm. That looks a little large and would result in an over calculation of distance.

In terns of the time zone issue, is the time zone correctly set under the Garmin Connect settings for your account?