• RE: Cracks in HR sensor Forerunner 935

    I just bought a used 935 and it was in almost perfect condition except when it arrived those cracks appeared and the seller said they were never there before he sent the watch. The watch smells strongly of deodorant but I doubt that is the cause. He said…

  • RE: Cracks on Forerunner 645 Music body

    Hello guys,

    It's been 2 months now that I initiated this post after sending back my watch to the store.
    Unfortunately, compared to the volume of sales, the number of reports is far too low for Garmin to accept their responsibility here.

    I've received…
  • My heart rate sensor is cracked

    Former Member
    Former Member

    Has this happened to anyone else? I just noticed it, and no, I haven’t dropped my VivoSport or anything like that. I’m not super active, just walking and hiking.

  • RE: Garmin Edge 520 screen replacement

    and is your old cracked screen working normally?

  • RE: Crack where the band connects to the watch case

    First try using warranty. In my country, there is warranty beyond what the manufacturers give as their product guarantees. There universally is 2 years of warranty and for the first 12 months the manufacturer has to prove that a defect was a user error…

  • Garmin Venu screen unresponsive

    There are no scratches or cracks. Screen just stopped working and no longer syncs steps. I can still use the buttons but nothing on screen

  • Screen replacement?

    My screen cracked and then I dropped it and now the crack is really bad. Device is finally getting updates and works well. Anyone have any success getting screen replaced?

  • RE: Fenix 5x purchase advice? New model right around the corner? cracked sensor lens?

    Thank you so much for advice guys. I ended up getting a new 5X from authorized dealer with USD$200 off. I can live with that price.

    I think I am paying mostly for the oHR, better screen, and of course the map routing.

    To think about it, even if the next…
  • Broken screen

    I tripped and cracked the screen. The watch is working perfectly otherwise. Not much information on the Garmin website about repairs. Has anyone got their screen repaired. I am in the UK.