16.22 Update Bug

I did a jump rope activity today and the watch crashed when I went to save. It saved the activity as a 13,000 mile run after it rebooted. 

Top Replies

  • Hello

    I am sorry to hear you are having this issue. For this, I would recommend some initial troubleshooting steps. 

    • First, I would recommend removing the saved activity from the watch. Menu…

All Replies

  • Hello

    I am sorry to hear you are having this issue. For this, I would recommend some initial troubleshooting steps. 

    • First, I would recommend removing the saved activity from the watch. Menu, History, select the activity, select Delete. 
    • Next, I would recommend completing a hard reset. For this, hold the Light button until the watch shuts off, as opposed to selecting power off. Then power this on again. 

    Once you have done this, test this again with the Jump Rope activity and any other. If this is still occurring, please reach out to me via Private message so we can discuss this further.