Weather is not updating at all

Hi all! Just got my new solar. And since I turned it on, no weather updates. Before writing here, I carefully read all topics about the same problems. So my Iphone all permission's done, weather app is in the background and so one. I tried all the tricks with sync, restart ir gps activating- nothing happens since yesterday. I gave lovely 32* degrees while outside we have -2. So tactical, so far to good name for it :D

should I return it?

Top Replies

trux 8 months ago in reply to 6871485 +1 suggested

That's not normal. Try checking the Device Sync Audit and search for weather sync errors. And reach out to the Product Support through their website at https://support.garmin.com.

All Replies

0 trux 8 months ago

6871485 said:
I gave lovely 32* degrees while outside we have -2.

Ain't you looking at the temperature of the internal sensor, instead of the weather widget?

0 6871485 8 months ago in reply to trux

Weather widget, for sure. Not matching not only temperature, but everything in widget

0 trux 8 months ago in reply to 6871485

Did you try setting a different weather location manually in Garmin Connect app?

0 6871485 8 months ago in reply to trux

Yes, I try both ways: to use phone location and fixed location on garmin app. Still the same

0 trux 8 months ago in reply to 6871485

But did you try a different fixed location than yours? Just to see whether the data then changes?

0 6871485 8 months ago in reply to trux

No changes, I tried various cities in EU, same results.

0 trux 8 months ago in reply to 6871485

That's not normal. Try checking the Device Sync Audit and search for weather sync errors. And reach out to the Product Support through their website at https://support.garmin.com.

0 jsibs 7 months ago

For my iPhone, I usually have to kill (swipe up) the weather app and Garmin connect, restart the weather app, restart Garmin connect, Hit my watch icon in the upper right, and hit that sync option on the watch I am wearing. This is the only workaround I have found other than wearing the watch for half a day and hoping it resolves itself.

I have an instinct 2 Tactical, I wish you the best.