Instinct Solar - Received renewed watch.

Instinct Solar - Noticed my solar charging capability was not longer working. Contacted support and they determined to do a replacement watch. I received the renewed watch on S/W ver 17.01. Has anyone updated their renewed watch and saw the same issue again? Or, have you left it at the received lower S/W version? I noticed that the solar intensity is working after charging it to 85% and letting it sit in the sun for 30 mins.

  • I have not personally seen a direct correlation between an Instinct Solar series software version and the Solar Charging feature itself. It is possible your watch will enter into a state where there is an issue. Regardless of what feature stops working, more than not a hard reset will resolve the behavior.

    - Hard reset by holding down your top button until your watch shuts off then let go of the button.