All day active calories are incorrect

I've observed that active calories are culculated thery strange, low from my point of view.

For example, I had a run with 1000 calories spent, which garmin showed me after the run. However, if I go to the all day calories, I see only 600 Active calories per day.

Looks very strange, also in compiaring with my previous Fenix 5. Which was showing compatibaly calories spent in Activity and All day.

I checked my profile (wheight, age ...) and it is OK and the same as it was on Fenix 5. This looks like a bug.

Any comments?

Thanks

Top Replies

trux over 4 years ago in reply to 4729556 +2 verified

4729556 said:
Sorry, How to contact with support correctly

The website lists typically three different ways to contact the Customer Support in your country - email, chat, and phone. Use the chat or phon…

All Replies

0 4729556 over 4 years ago in reply to trux

The undefined value in Activity Class was the root cause of my problem. Need to set it , according to your sport profile. However not very obvious how to set correct value, need to play with it and see results.

0 Adalis over 4 years ago in reply to 4729556

Since I have my watch I have always been set to 5 and it doesn't change much. How much are you set for ?

---

Activity Calories

This is the total of active and resting calories that are calculated during a recorded activity on your device (from the moment that you start the timer for the activity to the moment you stop the timer). This information will not equal Active Calories in Garmin Connect.