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Garmin Instinct E - Lack of features

psman
1 month ago

Dear Garmin,

you’ve made huge mistake by ignoring your loyal users. For example my wife needs Garmin Instinct (w this screen is important) in size 40mm.

you have made only Garmin Instinct E in this size but you cut very important features from it. Training status, Regeneration time. On Watch faces bike km, run km, regeneration.

what should we do? We can’t buy Garmin Instinct 3, because it is too git (smallest size is 45mm). Why did you do it? Why you’ve made small watches without full functionality comparing to Garmin Instinct 2S?

Why?!?!?

Please explain to us what should we do now?

Top Replies

  • 1 month ago in reply to psman +2 suggested
    psman said:
    so after 3 years I need to buy exactly the same model for my wife?

    Why not, if she was happy with it. You can also try calling the Support again, and ask whether they can replace the I2S watch…

All Replies

  • 0 1 month ago

    I cannot answer for Garmin why they did not offer a small full-blown version of I3, but it is possible that it will come later (Instinct 2S was also released later than the standard model, if I remember well). Instinct E is the "Essentials" version of Instinct 3 -  a low-cost version with considerably limited functionality. 

    You may want to have a look for example at Instinct 2S instead - it offers some of the features you are asking for: Garmin | Product Compare

  • 0 1 month ago in reply to trux

    Thank you.

    My wife has GI 2S right now, but battery failed and Garmin refuse to replace it.

    so after about 2,5 years I need to buy exactly the same model for my wife?

    very, very disappointing.

  • 0 1 month ago in reply to psman
    psman said:
    so after 3 years I need to buy exactly the same model for my wife?

    Why not, if she was happy with it. You can also try calling the Support again, and ask whether they can replace the I2S watch for a refurbished one. Usually they have no problems doing so, for a fee, though the conditions may differ from country to country.

    Anyway, the battery may still be all right. I gave my Instinct 1st gen (7 years old), and Instinct 2 (3½ years old) to my friends, and they both still work. Sometimes, it is just a problem of the battery gauge calibration, or a problem of the settings, or pending updates, that cause the quick discharging. Have a look at the Troubleshooting guide for high battery drain for some tips, that may often help fixing it.

  • 0 14 days ago in reply to trux

    Unfortunately, nothing helped. It's a shame Garmin won't help in this matter. Shame on you, Garmin.