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Instinct 3 amoled 51mm

9836747

a blue triangle appeared on the garmin watch when trying to update it, a hard reboot does not help, they also tried to delete the gpe.bit file, but it also did not help, what should I do?

  • 0

    They? You must be talking about Support? If you tried to delete the gpe file then you must have already already tried hooking it up via USB cable to a computer?

  • 0 in reply to gxgene1

    yes, they connected it to the computer, deleted the file and did a complete factory reset, but the blue triangle is still lit (sorry for the mistakes, I don't know English well)

  • 0 in reply to 9836747

    I connected the watch, reset the settings, and deleted the file, but nothing worked, watch instinct 3 50mm amoled 

  • +1

    If your watch is stuck on the Garmin logo/blue triangle screen and does not proceed any further, reset your device to factory default settings with the below steps.  

    It is recommended to read the steps below in full before performing them.

    1. Press and hold LIGHT (upper-left button) until the watch powers off.
      1. *NOTE:* The watch may display a message about assistance, continue to hold LIGHT until the watch powers off.
    2. Press and hold LIGHT to power watch on.
      1. *NOTE:* Let go of the LIGHT button once you see the blue Garmin triangle.
    3. Wait for the Garmin triangle to disappear, then reappear in approximately 5-10 seconds.
    4. After the triangle reappears, wait for 5 seconds and then press and hold START/STOP (upper-right button) and BACK (lower-right button) at the same time.
    5. After the first vibration release START/STOP.
    6. After the second vibration release BACK.