Software downloads after 10.30 came out, but no option to install

georgex 8 days ago

Hello all,

Since 10.30 came out, a "Check for updates" starts a software download, which when finished says "Software Sync Complete". And that;s it. I am still on 9.25, with no option to install 10.30.

I know 10.30 is still at 50% rollout, but why the software download when selecting "Check for updates" then? Before the 10.30 roll out, "Check for updates" would just say that I am up to date.

Probably this will be fixed when roll out is at 100%, but this now looks like a (minor) bug.

Does anyone else have the same experience?

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0 trux 8 days ago

Did you check for updates on the watch, or in Garmin Express while the watch was connected over the USB cable to the computer? If only on the watch, then try it with GE.

0 Savely Krasovsky 8 days ago

In my case it was the same, I got an update, but option to install it showed up later (within hour after downloading).

0 georgex 8 days ago in reply to trux

Checked only on the watch and on Garmin Connect (on the phone). On Garmin Connect says that no updates are available. I will try Garmin Express if I do not see any change after 100% roll out. Thank you.

0 8759980 7 days ago in reply to georgex

Same here. Nothing available via the web. I did download the update three times with the watch and got very close to 100% done but never got the prompt to install anything. Frustrating.

0 georgex 7 days ago in reply to Savely Krasovsky

Now when I check for updates from the watch, I get the message "software is up to date". So they probably fixed this bug, and we are waiting for the 100% roll out.

0 8759980 7 days ago in reply to georgex

I have no idea WTH Garmin is doing here. I once again checked on the watch. It downloaded updates. Got (I think) to 100% downloaded. No option to install what it downloaded. Nothing when I check for updates on Express. This is whacked.

0 3003727 6 days ago

I can’t update either. On the watch, every time the update reaches 99%, it shows as successful, but Garmin Express is still on version 9.25 with no update options available

0 Savely Krasovsky 6 days ago

I was probably in the lucky 50% which should have get update anyway. I would just wait, I am sure they will increase rollout during working hours next week.

0 Banteng 5 days ago

Try to charge your watch, did that and it worked

0 ArchStanton 5 days ago

Same experience here, software update detected on the watch, downloaded and after nothing happens.Checked also after charging the watch with 95% of battery.

This is the second time i am struggling getting updates with this instinct watch, the first one with the 5.20 version that was not able to upgrade due to not enough space available on the watch memory.

Come on Garmin.