Weather widget not updating

Londinium 1 month ago

Hi,

I am running my Instinct 2 Solar Surf in the latest version. My iPhone is also up-to-date.

Recently, the watch’s weather widget stopped updating.

I get the message: “Waiting for data”. Then, nothing happens.

Are you having the same issue?

Thank you,

Cheers,

Luís

Top Replies

Garmin-Laurie 1 month ago in reply to Londinium +1 verified
Hello. I am sorry to hear you are having trouble with this. If the weather information is not displaying correctly, I would recommend trying these steps:
- Be sure the phone's OS, and the Connect app is…
trux 1 month ago +1

Besides checking the permissions of the Connect app (namely the Location Services must be turned on), try following the tips in this post: https://forums.garmin.com/outdoor-recreation/outdoor-recreation…

All Replies

0 trux 1 month ago

Besides checking the permissions of the Connect app (namely the Location Services must be turned on), try following the tips in this post: https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/fenix-6-series/405883/no-weather-widget-info/1908706#1908706

0 Londinium 1 month ago in reply to trux

Thanks but it was already on.

+1 Garmin-Laurie 1 month ago in reply to Londinium

Hello. I am sorry to hear you are having trouble with this. If the weather information is not displaying correctly, I would recommend trying these steps:

Be sure the phone's OS, and the Connect app is on the latest version.
Ensure the watch SW is up to date as well, with Garmin Express.
Be the watch is paired with the Connect app.
Be sure the Connect app is open and running in the background on the phone. You will also want background refresh is enabled for the Connect app.
Ensure the Locations services are set to Always for the Connect app:

Open the Settings app on your iOS device.
Select Privacy & Security.
Select Location Services.
Toggle on if needed.
Select the Garmin 'Connect' app.
Ensure Allow Location Access is set to Always.
For optimal results, enable Precise Location.
iOS Location Permission Screen
Power your iOS device off and back on.
Power your Garmin device off and back on.
Open the Garmin Connect app.
Sync your device.

If you have to make any of the changes above, I would recommend a hard reset on the watch. For this, hold the Light button until the watch shuts off. Then power this on again. And sync with Connect again.

0 7618932 1 month ago

oh, so that's garmin again

they still keep ruining useful features

0 trux 1 month ago in reply to 7618932

7618932 said:
oh, so that's garmin again

There is nothing new with this. The permissions were always needed. Nothing was ruined, it works as it always did, assuming the permissions are right.

0 7618932 1 month ago in reply to trux

in my case I always update location manually, and weather stopped updating week or more ago

had to do soft reset (holding light button until watch goes off), then allowed GC use location and then updated location manually, then restricted GC to access location again