I recently started having a major issue with running activities on my Instinct 2 Solar. Whenever I start a running activity, the timer starts, but neither the pace nor distance do any sort of tracking or update. They are frozen at zero. I do not believe this is a GPS issue, as it does the same thing for treadmill runs (which don't use the GPS) as outdoor runs.
Once I stop the activity, "Discard" it, and start it again, it works fine. But this is a pretty serious system failure, as I won't have that option on race day. I want my watch to reliably and accurately track my runs. I've also tried turning my watch off and then on again, but the issue persists. And the watch and app both show that software is up-to-date.
This began maybe two weeks ago. Is it related to a faulty software update? Will the next update correct the issue, and if so, when can I anticipate the updated software to be available?
Thank you.
Victor