Not tracking sleep time after charging

Good morning. I charge my instinct 2 on Monday after working out. Ever since then it has not been calculating or tracking my sleep time any suggestions?

Top Replies

Joe McGee 10 months ago in reply to trux +2

Thank you. All good now.
trux 10 months ago +1 suggested

Verify whether the Battery Saver is not activated. If so, then disable it. Also check whether the Wrist HR sensor is enabled.

If both of it is all right, try hard-resetting the watch - sync, then press…

All Replies

0 trux 10 months ago

Verify whether the Battery Saver is not activated. If so, then disable it. Also check whether the Wrist HR sensor is enabled.

If both of it is all right, try hard-resetting the watch - sync, then press the Light button for some 30s till it completely shuts down (hold the button through the emergency alert, if it comes), wait little bit, and then restart. No worry, no data or settings will be lost with it. [more details].

The next step would be the master-reset to factory defaults, or reaching out to the Product Support through their website at https://support.garmin.com.

0 Joe McGee 10 months ago

Thank you. Did the hard reboot and disabled the battery saver. Somehow I must have changed it. Let’s see what happens tonight.

+1 Joe McGee 10 months ago in reply to trux

Thank you. All good now.

0 Joe McGee 10 months ago in reply to trux

All good now. Thank you

0 Dr Phil 10 months ago in reply to Joe McGee

It's not a problem having Battery Saver enabled overnight for sleep tracking as long as you edit it to allow WHR to be on. It defaults to off so edit it to Don't Change.