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Burn mark on wrist

ChristNuttall
10 months ago

I have an instinct crossover, and I am finding it is burning my wrist under the sensors, I have tried cleaning it loosening etc and it still comes back. Anybody else had this?

  • 0 10 months ago

    I also had this problem in the beginning.

    I wore my watch on the opposite wrist at night for a few weeks and then it went away. Now I wear it 24/7 on my left wrist without any issues.

    Also note that you can wear the watch pretty loose at night: it doesn't significantly affect the accuracy of the heart rate sensor, and it allows your skin to breathe.

  • 0 10 months ago in reply to garfield

    I take the watch off everyday while I go to shower. I wash the watch with mild soap and nailbrush. Especially the back and the strap. Dry with towel and back on. Haven't had a problem since. 

  • 0 10 months ago

    Just wear your watch as per Garmin instructions, it should be tight but a bit loose so you can move it in your arm. No problem.

  • 0 10 months ago

    Unlikely to be a burn more likely contact dermatitis. If you believe there is a real burn then you should contact Garmin Support. However, follow the advice already given. Clean and dry the underside of the watch at regular inervals.

  • 0 10 months ago

    Do you have spo2 on?  For me spo2 during night gave me red dot on my wrist. Turned of spo2 and dot disappeared 

  • +1 10 months ago

    Hello

    We are sorry to hear about the issue you are reporting. The skin irritation may be a result of build-up on the watch band and/or casing. You should discontinue wearing your watch until your skin has healed. Please review the following FAQ that provides important information regarding the wear and care of your Garmin watch: https://www.garmin.com/watch-fit-and-care/. If you feel that this issue warrants further discussion please reach out to Garmin Product Support via our Garmin Support Center.