Dear Garmin Support Team,
I hope this message finds you well. I am writing to seek assistance with a problem I am experiencing with my Garmin Instinct watch.
Recently, my Garmin Instinct has encountered an issue where it is not starting up properly. Specifically, it gets stuck at the starting page displaying the Garmin logo and does not progress beyond this point. Despite attempting to restart it multiple times, the issue persists.
Here are some additional details about the problem:
- Model: Garmin Instinct
- Issue: Stuck at Garmin logo during startup
- Attempts to Resolve: Restarting the device multiple times
I have ensured that the watch is charged and have also tried performing a reset following the instructions in the user manual, but unfortunately, this has not resolved the issue.
As this problem is preventing me from using my Garmin Instinct effectively, I kindly request your guidance on how to proceed. I would appreciate any troubleshooting steps or solutions you can provide to resolve this issue promptly.
Please let me know if there are any further details or information you require from my side to assist in diagnosing and resolving this issue. I look forward to your prompt response and assistance.
Thank you for your attention to this matter.
Best regards,
Asha Kanta Sharma
Model: Garmin Instinct APAC