Instinct 2x - crashes when viewing workout schedule

When I go to Activity (top right buton) > Workouts > Scheduled the watch will freeze and then display the Garmin boot up screen and restart.

How am I suppose to fix this?

Thanks.

Top Replies

  • Hello

    I am sorry to hear the watch is shutting off. First I would recommend a couple initial troubleshooting steps. 

    • If these are workouts you have added, I would recommend removing the stored workouts…

All Replies

  • Hello

    I am sorry to hear the watch is shutting off. First I would recommend a couple initial troubleshooting steps. 

    • If these are workouts you have added, I would recommend removing the stored workouts. Then try adding a new workout to the watch, then test this again. 
    • If this continues, we recommend trying a hard reset. For this, hold the Light button until the watch shuts off, as opposed to selecting power off. Then power this on again. 
    • If there is no change, we would next recommend trying a full factory reset with these steps: 

    If once you try the above steps, this is still occurring, I would recommend contact Garmin Product Support.