Related
Options

Metronome Irregularity Issue on Fenix 8 (47mm, Firmware 12.22)

Dwen
5 months ago

I am experiencing irregularities with the metronome feature on my Fenix 8 (47mm AMOLED) running firmware version 12.22. Here’s the issue and my setup:

1. Metronome Settings:

Beats/Minute: 180 BPM

Alert Frequency: Every Beat

Sound & Vibe: Tone

Status: On

2. Observed Issue:

The metronome occasionally produces inconsistent beeps that disrupt the steady rhythm. For example:

Unexpected pauses or delays between beats.

At times, multiple beeps occur very close together.


This makes it difficult to maintain a consistent cadence during activities.

3. Device Information:

Model: Fenix 8, 47mm AMOLED

Firmware: 12.22

GPS: 2.11

Wi-Fi: 28.84

ANT/BLE/BT: 28.84

Sensor Hub: 32.22

4. Steps I’ve Tried:

Restarted the device.

Verified that the firmware is up to date.


Questions:

1. Is this a confirmed or acknowledged issue by Garmin? I noticed another user mentioned a similar problem, but it wasn’t listed as a resolved or ongoing issue.


2. Are there any plans to address this in future firmware updates, or is there a workaround I can try?


3. Should I report this to Garmin support directly for further investigation?

Thank you for your assistance.

  • 0 3 months ago in reply to Dwen

    thanks for confirming!  Its nuts garmin said to send in for repair; I don't work for garmin but I've helped design & build products with many of the same constraints and (assuming your watch is functioning fine everywhere else) - it would seem there is no way this is anything but a software bug, triply so on a device with the incredible amount of integration a smartwatch has.  IE if it plays voice and beeps fine - it's all in the software that controls the sequence of beeps (even if those take a different path than the mp3 decoding blocks)

    I assume you have emails still around from garmin on this - may I ask/suggest that you reply to them to "re-open" the case, with some pushback about this being somehow hardware related?

    I'll post back here when I hear from them on the case I opened.  I sent in a video confirming the behavior, as well.

  • 0 2 months ago in reply to Dwen

    I did eventually hear back from support.  They said specifically it's a software bug, and that they are "looking into reports" that the audio tones "not following along" with the metronome.  No updates since, though. 

    Really frustrating there isn't at least a public bug to reference - the device is basically unusable for a good chunk of my training at the moment, fixing my stride is the top form issue I'm battling.

  • +1 1 month ago in reply to bendstotheleft

    Update March 26, 2025: 

    Garmin is investigating reports of Audio Tones not following along with metronome during run activities when using headphones paired to device OR the audio tones don't follow the metronome, does not work consistently. This is a software-related bug and your device does not need to be exchanged. This will be addressed with a future software update. I will post again, when there is more information. 

  • 0 3 days ago in reply to Garmin-Laurie

    Hi Garmin, it has been 2 months. Is there any updates?