Audio prompts 23.18

kevinmacsr said:

latest beta version

Perhaps post in the beta forum - Community Discussion - Fenix 7/Fenix 7 Pro - Epix 2/Epix 2 Pro - Enduro 2 - Quatix 7 - Marq 2 - Garmin Forums

I'm not on the beta-- my my watch forced an update recently, and ALL my audio prompts have recently stopped working.  Not sure the update caused it, but seems likely.

HI Miss Laurie, i did send you a PM. I did all of the items you suggested but with no luck. thank you. 

I have even gone so far as uninstalling and reinstalling the connect app.  I also unpaired my watch.  I even did a factory reset of the watch.  Nothing has improved the situation.

I hope the next release fixes this, and it comes soon.

-C

hi,

I have the same issue.

I noticed that Audio prompts only work if my android phone is unlocked and if Garmin Connect run in foreground.

Fenix7 fw :23.18

garmin connect: 5.17.1

very interesting! thank you i will try that. Unfortunately during my runs i turn off the screen to save battery! The Tech person from garmin said it is a known issue with android phones. some even get prompts in the wrong language. 

"After today’s update, the same issue persists. It is exactly as user 7892399 described: notifications only work when the phone’s screen is active and the app is running in the foreground."

Yes, I am having issues with navigation prompts. I cant pinpoint a date, but known Courses that have worked just stopped within the last 2 weeks ±. 

My prompts stopped from BOTH my fenix 7SS and my Edge 830. 

I am on Samsung Android, Connect 5.17.1, fenix v22.06, and Edge ___.