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UK Garmin FENIX 7 pro solar: ECG

9875383
15 days ago

ECG app initialises on the watch but won’t recognise when fingers are applied to bezel. I’ve already tried updating and restoring the watch.

Top Replies

  • 11 days ago +1 verified

    Hello

    I am sorry to hear you are having trouble with the ECG setup. For this, I would recommend trying these steps. 

    • Ensure the watch is on the latest SW version. 
    • Try cleaning the bezel. For this…

All Replies

  • +1 11 days ago

    Hello

    I am sorry to hear you are having trouble with the ECG setup. For this, I would recommend trying these steps. 

    • Ensure the watch is on the latest SW version. 
    • Try cleaning the bezel. For this, I would recommend using rubbing alcohol. 

    If there is no change, I would recommend reaching out to Garmin Product Support.