Garmin Fenix 7 stuck on reset default settings

Have Garmin Fenix 7 solar, which I received as a refurbished model,(paid of course extra 230Euros)  from the official Garmin service center in Greece, after my Garmin 6 crashed on me last year, blue screen of death (Gen X get this).. anyway now I have a fixed Reset default settings , yes or no, none of the buttons are responsive. tried all the various solutions. Maybe there is something I missed, so don't have to GO again to Garmin Service center, be charged 15Euros just to look at the phone, since apparently it only had 3 months guarantee. Any ideas fellow Garminables.... GARMIN YOU NEED TO DO BETTER!!

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  • Hello

    I am sorry to hear you are having this issue. If you cannot exit the "reset default settings" this can indicate a stuck button concern. For this, I would recommend trying to clean the buttons…

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  • Hello

    I am sorry to hear you are having this issue. If you cannot exit the "reset default settings" this can indicate a stuck button concern. For this, I would recommend trying to clean the buttons:

    1. Submerge the watch in warm/clean water for 10 minutes. 
    2. Rinse the watch under the faucet.
    3. Press the buttons repeatedly.
    4. Dry thoroughly.
    5. Then try again. 

    If there is no change, the watch does likely need to be replaced. For this, I would recommend reaching out to Garmin Product Support.