Multisport load not syncing fenix 7s pro sapphire solar

Hi! I did a multisport activity today and while the activity does sync from the watch to my phone, it does not contribute to my Load at all. I tried to manually upload it but it says the activity has already been uploaded so I cannot do that. I'm afraid to delete the other file to not lose the first upload. How to get the load to update with my activity? Thanks, BR, Paula