Fenix 7 menu button issue

3384566 1 month ago

My Fenix 7x Sapphire menu button is unresponsive.I have followed the cleaning protocols but to no avail.

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Garmin-Laurie 29 days ago +1 verified

Hello 3384566

I am sorry to hear you are having this issue. If you have already tried washing the buttons, and confirmed the watch is on the latest SW version, I would recommend reaching out to Garmin…

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+1 Garmin-Laurie 29 days ago

Hello 3384566

I am sorry to hear you are having this issue. If you have already tried washing the buttons, and confirmed the watch is on the latest SW version, I would recommend reaching out to Garmin Product Support. This device may need to be replaced.