GAP isn't work with sw 20.16

GAP with SW 20.16 is not working. It's surprising that you've had information from testers since the beta version that GAP is not working, and you put the same error in the official version. Please fix it. I can understand that you don't put new features into older watches, but why is what used to work not working anymore..."

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Garmin-Laurie 4 months ago in reply to gaterobs +0 verified

Hello. I am sorry to hear you are having this issue. I would love to help investigate this further. For this, I will reach out to you via Private Message to collect the details of this experience.
Garmin-Laurie 4 months ago in reply to Amaisa +1 verified

Update March 20, 2025:

Our engineers have indicated this should now be resolved with the latest software version 20.20 and later.
Jiří Svoboda 5 months ago in reply to dxbydy +4

I use GAP as a metric in trail running. In the past, the pace conversion was correct, but now the data is the same as when I'm running on the flat."

Jiří Svoboda said:
I use GAP as a metric in…
gaterobs 4 months ago in reply to druidh +4

druidh said:
it's perfectly possible that it worked in testing.

It's hard to say anything if there's no feedback from Garmin.

Users spend their time beta testing their software, and they can…
Garmin-Laurie 4 months ago in reply to gaterobs +4

Update February 26, 2025:

Our engineers are aware of a potential issue that may cause the GAP pace not calculate correctly. This is software related. So if you are experiencing this, the watch will not…

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0 depleted 4 months ago

Any updates on this? Grade and GAP don't work for me, it shows 0 grade and GAP equal to pace. Epix on 20.16. But I don't want to upgrade unless the new version is actually working.

It's so frustrating that with each release there are new bugs. Everytime there's an update you have to spend time trying to find a solution or talking with support only to be told that you have to wait for the new update. Then the new update is released, it fixes a few bugs but creates new ones and the cycle repeats again. I'd stop updating the software if it wasn't because the previous versions also had bugs.

These aren't bugs that happen in very specific and unusual situations. These affect the most basic functions and features: battery, grade, gps, etc. What's worse is that many of these issues were reported in the beta. So what's the point? I left the beta program because you get all the problems but there's no point in reporting them, it became a waste of time.

0 3598457 4 months ago in reply to depleted

I receive the 20.22 version.

Gap and HR connection issues seems to work well now. So for me, problème solved

0 Amaisa 4 months ago in reply to 3598457

Hello, I receive the 20.22 version on my fenix 7 pro and GAP seems to work well now. Issue seems to be solved

+1 Garmin-Laurie 4 months ago in reply to Amaisa

Update March 20, 2025:

Our engineers have indicated this should now be resolved with the latest software version 20.20 and later.