7x reboot during an activity

Hi, my fenix 7x reboot during an activity it saves the state so you can restart the activity after the reboot

It happens almost at every run, even if I do not touch the watch (was just in map mode).

I cannot tell you since when ti does that but I do not think it did it when I received the watch so it must be after an update.

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Garmin-Laurie 5 months ago in reply to 1509486261 +0 verified

Hello. I am sorry to hear you are having this issue. If you are still experiencing this, I would love to help investigate this further. For this, I will reach out to you via Private Message to collect…

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0 1437445986 6 months ago

I have the same. For me it is related to sound messages

0 BenMarbay 5 months ago in reply to 1437445986

What do you mean by sound messages?

0 1437445986 5 months ago in reply to BenMarbay

when I am supposed to hear a message about the pace being too fast or an automatic message after another kilometer. I hear a beep on the watch but when I am supposed to hear a voice message on the headphones connected to the watch, it restarts.

0 BenMarbay 5 months ago in reply to 1437445986

ok thanks i will try to disable the audio prompt to see it solves the issue (I do not use them on the phone anyway)

0 1509486261 5 months ago

similarly, in the last month, Enduro 2 happened to me 3 times. It was a longer run and I used a gpx file as navigation.

+1 Garmin-Laurie 5 months ago in reply to 1509486261

Hello. I am sorry to hear you are having this issue. If you are still experiencing this, I would love to help investigate this further. For this, I will reach out to you via Private Message to collect the specifics of this issue.

0 8087950 5 months ago

Hello. I have the same problem ... My fenix 7 solar reboot 12 times this morning during my run ... and it was only 9 km ! I'm still waiting an answer from GARMIN. Soft reset or hard rest has done nothing on the problem.

0 BenMarbay 5 months ago in reply to BenMarbay

ok thanks i will try to disable the audio prompt to see it solves the issue (I do not use them on the phone anyway)

0 BenMarbay 5 months ago

last update, it sounds it related to the bluetooth connection. if I run without phone, it does not crash (at least when I tested).

0 BenMarbay 5 months ago in reply to Garmin-Laurie

Ok, weird you asked me so many questions on my account. How can i verify you are really from garmin?