Hi, am on software version 17.23 on the Fenix Sapphire 7x Solar Everytime I click the Check For Updates on system, software, it freezes and stays that way until I do the hard reboot on power button. Anyone else see this?
Hi, am on software version 17.23 on the Fenix Sapphire 7x Solar Everytime I click the Check For Updates on system, software, it freezes and stays that way until I do the hard reboot on power button. Anyone else see this?
I saw the same reported several times already.
you could try to re-install the current software:
I have the same problem. I've reinstalled the software as advised and it still crashes when checking for update.
This is a pain as the watch has started crashing randomly - and I suspect it's when it does its update check :(
Hi. I tried all the previous steps as well and none of those worked either. I just hooked it up to the charger in my house so was also on the wifi, and then did the check for updates so it would freeze. I left it like that and maybe an hour later it rebooted on it's own. I removed from charger and tried the check for updates and it no longer freezes. Thinking it had to go through some sort of update but that seemed to now fix the issue.
I am sorry to hear you are having trouble with the watch freezing with the WiFi. I would love to collect some specifics from this issue, to report to our engineers. For this, I will reach out to you via Private Message.
Also, to streamline reports of this issue, I will close this thread. I will differ this discussion to original thread: forums.garmin.com/.../1792249