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Issues with Fenix 7x Pro solar

9836931
over 1 year ago

Status of my Fenix 7x Pro solar:

- bought 2 weeks ago

- 17.23 Software version 

My experience with Garmin Fenix watches has been long. Fenix 3 HR, 7x Solar and 7x pro solar.

And so far since the last 6 months the lastest SW releases on the Fenix 7 have been very unstable and the following issues were not happening before that time.

Issues identified and still persisting:

- continious self reboots during an activity 

- very fast battery drainage

- map navigation during activity is very slow. For example if you zoom out or want to see where the route is lined out it takes like +20seconds to refresh.

- Garmin Fit issues (freezes). Then you hit the back button and 

Explore app sync

- route creation and send to watch it takes like +30mins if you are lucky and it doesn't fail

- many failed sync attempts

- route creation or waypoint navigation does not give you the shortest path. It avoids streets at all costs (this is not an issue it seems a feature. But it would be great to have the option for shortest, avoid streets and even recommendations if for Bike or foot)

Why the top of the line watch has so many issues or has a software so unstable.

Many athletes/users rely on such gadgets for safety and value added performance matters but Garmin it seems to lately not be responding to the respective needs and definitely do not respond to the value of the garment.

Seems that the latest 6 month SW releases do not have UAT not QA checks.

Please Garmin make sure you have a greater control on you Software releases.

IF SOMEONE HAS GOT A RESOLUTION FOR ANY OF THE ABOVE PLEASE SHARE THE STEPS TO FOLLOW. THABKS IN ADVANCE

  • 0 over 1 year ago

    Power it off and turn it back on and see if it clears the ghosting. Also check for updates, easiest and fastest way is Garmin Express on PC with the included cable. After updating it'll prep the update and your watch will notify you after it's been unplugged that it's ready to update.

  • 0 over 1 year ago

    We can only agree with you about software quality.

    Since 15.xx releases are awful, Beta phase ending without fixing known bugs and regressions, continuous bugfix releases in Live Public versions the worst situation was 16.xx with many freeze/crash/reboot for months in Public !

    ---

    - continious self reboots during an activity

    It seems that all situation were not fixed, you can find report in this forum, Epix 2 and Enduro 2

    - very fast battery drainage

    I saw some report about HRM, a specific fix was done with 17.23, but i saw some user suggesting Bluetooth instead of Ant+ ...

    - map navigation during activity is very slow. For example if you zoom out or want to see where the route is lined out it takes like +20seconds to refresh.

    I saw a number of report about, but most of them for Pro models, it's very strange because standard and pro are sharing most of there hardware components (only Elevate 4 vs 5 and ambient light detector, and enhanced MIP screen).

    I have a F7Xss using TopoActive and MapRando without issue

    - Garmin Fit issues (freezes). Then you hit the back button and 

    Garmin Explore, some fix done during 17.xx Beta, but not listed

    ---

    As suggested, you can try a forced shutdown, long press light button until shutdown ... but since F3 you should know this tips.

  • 0 over 1 year ago

    Totally agree, updates to 15.xx and beyond are full of issues and I returned back to 14.68 on my 7XSS

    Prefer to be without any of these so called "feature" updates, they don't work.

  • 0 over 1 year ago in reply to SpencerGT

    Is it possible for me to change down to on a 7x pro edition?

    How do I do that?

  • +1 over 1 year ago in reply to 9836931

    I posted a request on the forum for 14.68 and a kind person gave me a link to download the software files to install.