Fenix 7x pro sapphire solar just turned off

My Garmin Fenix 7x pro sapphire solar,just turned off today. Starting prompting me to set up Garmin assist and then turned off and stayed like that. I've tried to charge it,two different cables but still nothing. I bought a watch like 10 months or so, in USA and I am living in Europe. Any help please

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8852803 over 1 year ago in reply to Ɛpsilon +1

I got them, looks like ,as u said, hardware failure. News to call regional support center for exchange.

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0 Ɛpsilon over 1 year ago

WHat happens if you hold the light button down for 30 seconds...

What was Garmin Assist? Do you mean the safety features?

0 8852803 over 1 year ago in reply to Ɛpsilon

Nothing happens if I press the light button,if I plug it to charge,,it's dead. I mean, for $1200 this is really unacceptable!

Yes, safety features, although I don't see how is that connected with whatch to get dark completely.

0 Ɛpsilon over 1 year ago in reply to 8852803

Contact Garmin for a warranty replacement. Hardware failure possibly

0 8852803 over 1 year ago in reply to Ɛpsilon

I got them, looks like ,as u said, hardware failure. News to call regional support center for exchange.

0 Ɛpsilon over 1 year ago in reply to 8852803

Hopefully you'll be back up and running soon!

0 8852803 over 1 year ago in reply to Ɛpsilon

I know..I am ultra Marathon runner,and this watch is really good for it. Now I am stuck :)

0 Ɛpsilon over 1 year ago in reply to 8852803

In the UK at least, when my F6x had to go back i was without it for 7 days only. Not ideal, but hopefully you wont be much longer!

0 8852803 over 1 year ago in reply to Ɛpsilon

I am in Bosnia at the moment,and day after tomorrow I will be travelling for work to Denmark,France Greece and Turkey,for 3 months..so..I have no idea how that's is going to work,where to get the watch from...