Tactix 7 Pro - bezel shows scratches

Tactix 7 Pro - bezel shows scratches just from contact with a zipper. Dissapointing for a 1300€ Military Watch - anyone Same Problems?

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Garmin-Laurie over 1 year ago in reply to Erik T7 +0 verified

Hello DomeTr I am sorry to hear the bezel is showing scratches. For this, I would recommend contacting Garmin Product Support. They will be able to discuss options for getting this replaced.
DomeTr over 1 year ago in reply to Garmin-Laurie +1

Already did. Been told normal sign of usage

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0 2529455 over 1 year ago

Yup, same issue with my Fenix 7. It'll scratch if you brush it up against rocks, bricks or surfaces that are harder than the bezel. Scratches shouldn't compromise the watches function or jeopardize the success of a mission though.

0 Erik T7 over 1 year ago

Of course same problem here. Not only rocks and harder materials leave scratches but also the sleeves of my leather jackets kind of polished the outer ridge of the bezel from 11 to 7.

You got to learn to see it as ensigns of honor. So at least one could tell that you use it. ;-) It took me a while and hard exercises in autosuggestion though.

One should expect that there are more ruggedized materials available, but alas...maybe next version.

+1 Garmin-Laurie over 1 year ago in reply to Erik T7

Hello DomeTr I am sorry to hear the bezel is showing scratches. For this, I would recommend contacting Garmin Product Support. They will be able to discuss options for getting this replaced.

0 DomeTr over 1 year ago in reply to Garmin-Laurie

Already did. Been told normal sign of usage