Fenix 7X solar - repetitive freezing

after updating for 16.22 my watch and my partners watch started to freeze repeatedly several times per day on different stages. For my watch, it seems like it mostly happens when i press “menu” button. Reboot helps for seconds or minutes.

I enrolled for the beta firmware program but it didn’t help. It is happening for a week already! How long will it take to fix it?

Top Replies

peterwwood over 1 year ago +2

I get this too. First update from Garmin that has ever caused me issues. I have the T7 Pro solar - I was noticing the freeze while I was in a pool and steam room. I was using the stop watch and trying…
2536274 over 1 year ago +2

Damn, I have this too on my Fenix 7 SS. Scrolling or pressing start/stop makes it freeze and it seems to get worse. At the moment the time is even off. Resetting it all the time to see the right time.
…
SebaHo over 1 year ago +1

I have same freezing issue after recent 16.22 update on my Fenix 7x. Starting activities freezes watch. Also today after stopping activity it froze. Looks like software issue (also seeing others having…

All Replies

0 George over 1 year ago

*Menu button = start/stop. I referred to it as ”menu” simply because it opens a menu from the watch screen

0 Dr Phil over 1 year ago

No idea. Ask Garmin Support.

0 peterwwood over 1 year ago

I get this too. First update from Garmin that has ever caused me issues. I have the T7 Pro solar - I was noticing the freeze while I was in a pool and steam room. I was using the stop watch and trying to go between the stop watch and the time screen. The watch does recover but its a definite bug.

0 Hausler over 1 year ago

I just upgraded to a Tactix 7 from a Fenix 6. I was thinking the new watch was busted. Experiencing same issues. Overslept two days in a row cause the watch freezes overnight.

0 KlumpeStumpen over 1 year ago

Have had the same issue now for more than a week. Seemed to been fixed, but came back again this morning when I paused on a run.

0 6145293 over 1 year ago

Hi,

Same issue with my Fenix 7x pro solar. I even exchanged my clock and got a new delivered because I thought it had to do with a hardware issue. But the new one does the same, when clicking on the start/stop button to access activities, just the fact of scrolling over the list and trying to go back to the main screen makes the clock freeze! it is really annoying!

0 SebaHo over 1 year ago

I have same freezing issue after recent 16.22 update on my Fenix 7x. Starting activities freezes watch. Also today after stopping activity it froze. Looks like software issue (also seeing others having similar situations)

0 2536274 over 1 year ago

Damn, I have this too on my Fenix 7 SS. Scrolling or pressing start/stop makes it freeze and it seems to get worse. At the moment the time is even off. Resetting it all the time to see the right time.

What a piece of *** it is like this. Hopefully they can push a new update through very soon, or they better give me a new watch. This is unacceptable.

Have you found a way to solve it? Or still the same issue?

0 7395729 over 1 year ago

This also just started happening for me after the recent update.

0 1932714 over 1 year ago

Hello,

Tres déçu par Gamin. Ma Fenix 6X Pro qui marchait nickel suite a la mise à jour Garmin Connect V27 de mai 2024 est bloquée aucune procédure Hard ou Soft Reset ne fonctionne, non reconnue par Gamin Express !!! La montre n'est plus garantie, Garmin me propose d'aller vers 1 Fenix 7 de base et payer 200Euros en plus.

Ca fait râler 700 Euros mis à la benne alors qu'elle répondait parfaitement à mon besoin,

Suite à la mise à jour Garmin. D'autres personnes ont rencontré ce PB ?