Amazon Music on Fenix 7 - what am I doing wrong?

I have downloaded the Amazon Music app to my Fenix. I have an Amazon Prime subscription. I have made an all-access playlist with the music I want to listen to during my runs. For some reason I can only see the playlists from Amazon, not the one I created. What am I doing wrong? I have synched many times on GarminConnect and on the Fenix but to no avail.

0 AgentMax over 1 year ago

You will need an unlimited subscription to use your own playlists. Prime is not enough.

0 Dan.Boilermaker over 1 year ago

As far as I can tell, you are doing nothing wrong. I am also a Prime only member and missing the Personal All-Access list and my Purchased songs. I've read the terms/conditions multiple times and Prime only members should have access to all the All-Access playlists. You'll need Unlimited if you want to create playlists of any song. I've complained both in the CIQ review list and emailing the developer. Nada.

0 socorsu over 1 year ago

https://www.amazon.com/gp/help/customer/display.html?nodeId=GW3PHAUCZM8L7W9L

Feature	Amazon Music Free	Amazon Music Prime	Amazon Music Unlimited
Amazon Prime Membership Needed	No	Yes	No
Available Titles	Discover new music and podcasts based on your likes. Curated Playlists on demand for Android and iOS. Thousands of Stations and top Playlists. Millions of podcast episodes	All the music ad-free. The most ad-free top podcasts All-Access Playlists – pick and play any song on-demand with no skip limits, or download them to listen offline. Note: Except when listening to All-Access Playlists, skip limits are applicable in most other scenarios. User-created Playlists have skip limits unless they solely include "purchased songs" or it’s an All-Access Playlist. Shuffle play any artist, album, or Playlist.	Pick and play any song, ad-free. The most ad-free top podcasts Personalized Stations and thousands of Playlists SD, HD, Ultra HD, and Spatial Audio Listen offline Unlimited skips Note: Amazon Music Unlimited Single Device Plan doesn’t have access to HD, Ultra HD, or Spatial Audio.
Stations	Yes	Yes	Yes
HD	No	No	Yes
Ultra HD	No	No	Yes
Spatial Audio	No	No	Yes
Ad-free, Unlimited Plays	No	Yes	Yes
Supported Devices	Supported Echo devices. A growing list of Alexa-enabled devices. iOS Android Fire TV devices Fire Tablet Amazon Music for Web	All Amazon Music supported devices. Note: All-Access Playlists requested on Echo devices play in shuffle mode. On Fire TV, you can only listen to music. There are no podcasts available. On Fire Tablet, you don’t have a full music catalog or ad-free podcasts availability.	All Amazon Music supported devices (HD, Ultra HD, and Spatial Audio are available on select devices). Amazon Music Unlimited Single Device Plan: Echo devices Fire TV devices
Streaming Limits	One device at a time	One device at a time Note: Amazon Music Prime streaming will time out after one hour of inactivity on all devices.	Amazon Music Unlimited Individual Plan: One device at time. Amazon Music Unlimited Family Plan: Six devices at a time. Amazon Music Unlimited Single Device Plan: One compatible device at a time
Alexa Interaction	Yes	Yes	Yes
Offline Playback	No	Yes Note: Offline listening is only available for All-Access Playlists.	Amazon Music Unlimited Family Plan: Yes Amazon Music Unlimited Individual Plan: Yes Amazon Music Unlimited Single Device Plan: No
Podcasts	Yes	Yes	Yes
Live Feature	Yes	Yes	Yes

0 6454371 over 1 year ago

You need upgrade your subscription to unlimited type, since the premium subscription only support shuffle playlist, and if you want to pick and play any song, you should subscribe to the Unlimited subscription, which is much expensive, and is a ongoing expenses.