Fenix 7x with any sensor

Hello,

I just bought a fenix 7x, and I just can't get it to connect with Hrm dual and hrm pro plus. Even my speed sensor on my bike is not detected. All 3 are detected by a Forerunner 235 and an Edge 830. When I try to connect a bluetooth headset, the watch freezes. A really frustrating issue

Did anyone ever face this issue ? Garmin support couldn't help with this.

Thank you

Top Replies

gaijin over 1 year ago +1

eViL06 said:
Garmin support couldn't help with this.

If you called Garmin Support, and while talking with them they could not help solve your issues, then I suggest returning the watch to where you…

All Replies

0 gaijin over 1 year ago

eViL06 said:
Garmin support couldn't help with this.

If you called Garmin Support, and while talking with them they could not help solve your issues, then I suggest returning the watch to where you purchased it for a refund.

HTH

0 eViL06 over 1 year ago in reply to gaijin

Thanks for your answer. Just to make sure, the fenix watches are supposed to connect to external sensors right ?

0 AgentMax over 1 year ago in reply to eViL06

If there is no defect, yes.

0 Dan.Boilermaker over 1 year ago in reply to eViL06

eViL06 said:
the fenix watches are supposed to connect to external sensors right ?

Yes, I have connections to multiple HRMs, multiple Tempes, multiple Speed/Cadence, Varia lights, & RD Pod.

0 eViL06 over 1 year ago in reply to Dan.Boilermaker

Thank you all. I'll return this one and get another one hoping I don't face the same issue again