LiveTrack not starting only for Run activities

My partner's 7s does not start a LiveTrack / Group Track session only in running activities, while it does in other activities like trail run, bike or hike.

That looks odd to me as there seems not to be an activity-specific switch for that.

Any suggestions?

Thank you

0 trux over 1 year ago

Could be for example due to a Power Mode selected in the Run activity settings. If the selected Power Mode has Bluetooth disabled, LiveTrack will not start.

0 pistapoci over 1 year ago in reply to trux

Thanks, good idea but I have already check it.

0 trux over 1 year ago in reply to pistapoci

Does the manual starting from the app work in such situation? If not, then I'd check for the BT connection, mobile data availability, and GPS lock. You could also try changing the GPS settings in the Run activity, to see whether it has some impact. And rebooting or soft-resetting the watch may often help fixing weird problems too.

0 pistapoci over 1 year ago in reply to trux

Next time we'll do some specific testing. Sometimes she starts the activity too soon, when GPS signal is not yet acquired. That shouldn't be a reason not to start the LiveTrack session, but we'll look into that too.