No BT and Wifi connectivity after update to 14.36

Hi, I updated my Fenix 7X Sapphire Solar 2hrs ago from 14.31 to 14.36 (it was automatically pushed). After the update, I could not manage to activate BT and WiFi anymore. Did several restarts of the watch but it did not help.

I was looking for the 14.31 files to downgrade, but I could not find a link. Is there something else I can do?

Top Replies

Garmin - Chris over 1 year ago +2

om_nom_nom and 6784065

I am sorry you both have the issue. I have sent you each a Private Message. When you are signed-in to the forums, please check the top right corner next to the Notifications lighting…
6784065 over 1 year ago +2

Helo, thx a lot Chris. I followed your instructions and bt and wifi is back.
Vizi over 1 year ago +1

Another bug already reported to Garmin but not yet resolved. Do not downgrade to 14.31, it has very bad battery drain issue, which they fixed in 14.36. But other bugs, such as this connectivity remain…

All Replies

0 Vizi over 1 year ago

Another bug already reported to Garmin but not yet resolved. Do not downgrade to 14.31, it has very bad battery drain issue, which they fixed in 14.36. But other bugs, such as this connectivity remain to be resolved.

Report to Garmin support.

0 om_nom_nom over 1 year ago

Reported the issue to Garmin support team.

0 Bach over 1 year ago

Have you tried remove the watch from phone bluetooth setting and set up as new bluetooth device?

0 om_nom_nom over 1 year ago in reply to Bach

Yes, but the problem is that -after the update- the watch does not activate it's wireless funktions BT and WiFi at all. If I search for WiFi networks on the nearby, it does not find any, but on my phone there are like 5 networks with SSID broadcast active.

0 Farron over 1 year ago

om_nom_nom said:
I was looking for the 14.31 files to downgrade, but I could not find a link. Is there something else I can do?

There are no files to go back to 14.31.

0 Grandros over 1 year ago

I had the same problem after updating from 13 to 14. The solution is to enter developer mode( search the internet how to do it) and reinstall firmware.

0 6784065 over 1 year ago

I updated yesterday and have experienced the same issue. No BT, no Wi-fi.

0 Garmin - Chris over 1 year ago in reply to Vizi

Vizi

Vizi said:
Report to Garmin support.

Report to Garmin Support is the portion of your comment that is helpful. Please contribute positively to our forums community or you will not remain a member of our forum. Thank you.

+1 Garmin - Chris over 1 year ago

om_nom_nom and 6784065

I am sorry you both have the issue. I have sent you each a Private Message. When you are signed-in to the forums, please check the top right corner next to the Notifications lighting bolt icon. Thank you.

0 om_nom_nom over 1 year ago in reply to Garmin - Chris

Thank you!