Fenix 7 alarm suddenly doesn't go off / randomly stopped working

I have a daily alarm at 7 that goes off - no sound, just vibrate so I don't wake my partner. I loved it until it stopped working randomly. Can't think of anything that could have possibly instigated. Haven't downloaded anything new. Full battery. No changes to alarm (checked a million times, alarm is daily and set to ON) Its failed to go off two days in a row now.

Sorry but it is a bit ridiculous that on a $700 watch such a basic feature doesn't work properly. Now I have to go back to using my loud phone alarm because I can't trust the device to wake me up in time for work.

Any solutions for this?

Top Replies

All Replies

0 Data over 1 year ago

Did you test it by setting a new alarm during the day? With vibrate only and with sound? Does the vibrate motor work?

0 5541836 over 1 year ago in reply to Data

Yeah, just verified vibrate motor + sound works. I tested with a new alarm and even a timer -- both went off as expected.

I didn't even see the alarm interface going off when I looked at my watch this morning & yesterday morning, almost like the watch completed skipped over it.

0 Data over 1 year ago in reply to 5541836

I am not 100% sure if alarms go off during a sleep window or Do Not Disturb mode but I assume that they do, so that can't be the case. Maybe a battery saving mode became active?

I am too inexperienced with this model Fenix to be of much help I'm afraid. Resetting the watch is a bit of a lame suggestion and you probably tried that already. Hope others have deas.

0 5541836 over 1 year ago in reply to Data

Possibly, I tried deleting and recreating the alarm, so we'll see if it goes off. Needless to say, I'll be using my phone alarm as a backup just in case. And no worries, I appreciate the responses.