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Altitude profile constant changing

RobGS13
over 2 years ago

Hi, my Fenix 7 Sapphire Solar has recently started failing to read altitude. Staying in a location with no change in elevation, the watch displays an altitude profile that changes 1m every 5-10 minutes, so after a few hours at the same location, the displayed altitude value may change up to 20-30 meters.

Any solution?

Thank you

  • +1 over 2 years ago

    I am sorry there is an issue.

    There are 3 things you can try:

    - Soak your watchin luke warm water for 5-10 minutes with nothing else in the water to clean your altimeter and temperature ports

    - Soft reset your watch by holding down your top left button until your watch shuts off then let go.

    - Reset to Defaults going into your System > Reset menu.

    If you continue to have an issue, please reach out to Outdoor Product Support in your region.