The "back" button no longer works!

5775730 over 2 years ago

I have a Fenix 7 watch. After getting stuck on the screen I restarted it.

Now it gets stuck on the "reset" screen. The "back" button no longer works!

The watch is only 1 year old. What can you do?

Top Replies

0 Viorel over 2 years ago

Send it back for replacement if it is still under warranty.

Wearables are basically e-waste if you physically damage them (e.g. cracked display) or if they become defective outside the warranty period...

0 5775730 over 2 years ago in reply to Viorel

It's been out of warranty for 1 month.

+1 Garmin - Chris over 2 years ago

I am sorry there is an issue.

Please try the steps in this Support Center article:

If you continue to have an issue, please reach out to Outdoor Product Support in your region.