Given that 11.26 Alpha is out, is the rollout of the 11.25 paused? Thank you.
Given that 11.26 Alpha is out, is the rollout of the 11.25 paused? Thank you.
For anyone that would like to install the Alpha software, here is the link:
Let's put it like that: I'm a customer with quite a lot of problems e.g. GNSS, Night Vision..all of them acknowleded by Garmin and with a chance to be solved with the next release. However I'm still not entitled to 11.25...Yes, this might be for a reason.
So: stay calm, not a good idea to change bad for worse. I appriciate the pertinacity of Garmin not to let customers pressure to get the best of them and to go ahead with a firmware release about which they learned it may cause more problems then it solves.
Lol that's what I thought a year ago.
It keeps happening that bugs noticed in beta versions still appear in final versions.
Testing of new firmware versions is seriously lacking, and speed of bug resolving in some cases is terrible.
Having a practice to pubish buggy and not tested software to expensive devices is not proper course of action in my book. Moreover, nintroducing new features is more important to them than bug fixing.
Garmin is treating all users as their beta testers and quite frequently ignoring user feedback.
If I wanted to be beta tester, I would register to be one.
You should be a beta tester, to find all the new possible bugs for the functions important to you, while there is a chance they might get fixed early, before they settle in and remain unfixed for a long time or forever.
You don't just pay for the watch, you should also put a lot of unpaid work in to keep it functioning (testing beta, sending bug reports, uploading data, screenshots, videos, keep explaining the same issues over and over again).
Getting a ticket number means nothing if you are the only person complaining about a broken feature. Or support can't connect your case with what another users experienced.