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Intermittent Bluetooth Phone Connectivity

Since updating to v11.25 on my Tactix 7 Pro, the connectivity to my iPhone (iOS 16.2) has been intermittent, and my notifications are delayed/not shown.

Activity sync is also delayed due to poor connectivity.

I have restarted the watch and phone, removed and reconnected the watch in GCM, to no avail.

Is this a bug? Please fix this ASAP!

Top Replies

fmerard over 2 years ago in reply to Krystian +2

It doesn’t solved any issues. Thanks to avoir fake news. This is not a iOS issues but an issue since garmin 11.25 firmware.
leonzhu over 2 years ago +2

Garmin - Chris, unfortunately v11.28 does not seem to have fixed the problem for me, and has in fact made it worse.

The watch even disconnects when adjusting settings in Garmin Connect Mobile, and i have…
daxen79 over 2 years ago +2

This is literally insane @Garmin Chris this issue is the same as it was with the 11.xx betas.

So plz dont come around with reassign, reset tips. This bug was never and will be never solved with those tips…

All Replies

0 Krystian over 2 years ago

I have this same problem on Fenix 7 solar after update software to 11.25.

0 TheGate00 over 2 years ago

Hi all - Check out the thread below that was recently started. Seems like it is a related issue potentially--and what you describe is exactly what I'm experiencing. One of the techs is gathering information--it might help get this issue fixed. Thanks!

https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/fenix-7-series/323618/fenix-7x-won-t-pair-with-samsung-galaxy-s23-ultra

0 Krystian over 2 years ago in reply to TheGate00

hi, yes i am in this thread. I have already sent my data on this plus the logs from the watch: GC and I am waiting for info.

0 fmerard over 2 years ago

Same for me with 11.21 beta and 11.25 release. It’s a shame garmin!!! Please re enable the connectivity between my fenix 7s solar and my iPhone 11…

+1 Garmin - Chris over 2 years ago

Software v11.28 has been released and everyone should have it within a week.

Troubleshooting To Be Tried: (Any step might resolve the issue.)

- Power your watch off then back on again.

- Hard reset by holding down the top left button until your watch shuts off then let go of the button

- Remove your watch from the Connect APP, delete the APP, remove your watch from your smartphone's Bluetooth menu. Download the APP and Bluetooth pair your watch through the Connect APP again.

- Reset your watch to factory through the System > Reset menu.

If despite everything tried, you continue to no longer receive incoming smart notifications when they arrive and your saved activities do not sync properly due to lack of a connection, please reach out to Outdoor Product Support in your region.

0 fmerard over 2 years ago in reply to fmerard

3 days after, nothing works. It’s pitty the connection from garmin….

0 Krystian over 2 years ago

Hi,
Today Apple release a software update 16.3.1 and i think, the bug is fixed. My garmin 7 Solar is pairing with iphone 12 pro with iOS 16.3.1.

Bug = doble verification in icloud? I dont know, but everithing is good :)

0 Garmin - Chris over 2 years ago in reply to Krystian

Krystian said:
the bug is fixed

Fantastic! Thank you for the update!

I hope anyone else experiencing the same issue while using an iPhone will have it resolve after updating to iOS v16.3.1.

0 fmerard over 2 years ago in reply to Garmin - Chris

Nothing is solved. Issue coming from firmware 11.x or garmin connect.

0 fmerard over 2 years ago in reply to Krystian

It doesn’t solved any issues. Thanks to avoir fake news. This is not a iOS issues but an issue since garmin 11.25 firmware.