Hello,
I recently got a Garmin Fenix 7 Sapphire Solar.
It has been working fine until today, I did take my first open water swim with it yesterday, I noticed the back button when pressed wouldn't do anything.
To triage this I tried turning the watch on and off again and now it is stuck on the reset screen.
I have tried connecting it to Garmin Express but it won't recognise it.
Closest it got was setting up unknown device on my PC
I have tried a master reset holding all buttons, letting go of start at first beep, remaining buttons after second beep but the same thing.
Garmin Connect can see the watch but I cannot set it into pairing mode.
Pressing no to reset to default settings yo-yo's to the fenix screen and back to the reset screen.
Pressing yes to reset to default settings just results in the same screen coming back after restart.
Any advice?
Attached is a picture of Garmin Connect recognising the watch, the screen it is stuck on, and a short video showing the yo-yo loop between reset and the fenix setup screen.