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My new Garmin Fénix 7x sapphire solar sensor are burning my skin so bad. Any reported issue like this?

  • That's probably a bacterial rash. The intensity of the light from the sensor is orders of magnitude lower than you receive from the Sun.

    From the article Watch Wear and Care Tips | Garmin

    if you develop a skin rash, redness or irritation, discontinue wearing the watch until your skin has healed. Make sure you thoroughly clean your watch body and band, following the respective wear and care tips below. If symptoms persist, consult a physician or dermatologist.

    Once healed, I also recommend wearing the watch on the other wrist for the night, to avoid keeping the same wrist covered all the time. Keep good hygiene of the wrists too - when washing hands, remove the watch and wash the wrist too.

  • We are sorry to hear about the issue you are reporting. The skin irritation may be a result of build-up on the watch band and/or casing. You should discontinue wearing your watch until your skin has healed. Please review the following FAQ that provides important information regarding the wear and care of your Garmin watch: Watch Fit and Care


    If you feel that this issue warrants further discussion please reach out to Outdoor Product Support in your region.