Can't delete podcast / music file from Fenix 7

Hi, I have a problem, I can't delete file from my device. I'm running 9.36 version. Fenix 7S SS

First of all I'm tried to use Garmin Express to delete it (as usual), but it's not working. I choose file clicking delete the file disappear from GE, but when I reconnect watch the file is still there.

So my next step is trying to delete it directly from the Garmin folder, but it's not working either. Any other podcast file / music file I can delete without any problem. I also can't rename it. I can only rename the folder where this file is.

The error massaged that appear: the device has either stopped responding or has been disconnected, but it's not true, the device is connected and it's responding, because I can delete any other file from it.

Any thoughts on this? Can someone propose the solution how can I delate it?

0 lustyd over 2 years ago

Could be a faulty cable, my iphone often does this due to Apple cables being crappy.

Could also be that the music player has the file open and therefore locked.

Try turning the watch off and back on (make sure it doesn't just restart, sometimes apps can prevent proper shutdown). When it comes back on open the music app and play a different file then try to delete again. Also, try a different cable if you have one. If you don't have one, buy an Epix 2 as it'll come with a spare cable ;)

0 Vipero_ over 2 years ago in reply to lustyd

Restarting the watch helped... I've deleted files I wanted. Thanks for the advice. :)