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9.33 live - despite the battery problems?

BTX
over 3 years ago

I am a little speechless right now. The 9.33 has gone live, although the battery problems have been reported for several weeks?

My 900 Euro watch (Epix2), which is sold with > 10 days battery life, doesn't manage 4 days with the current version.

What is the point of a beta programme if these error messages are not taken seriously?

With the beta version 9.2x, the watch's runtime was far over a week, with the jump to 9.3x I can see the battery drain as soon as the watch is in Bluetooth range of my Android phone. 25% per day is normal now. 

  • 0 over 3 years ago

    Yes, disappointing. I raised tickets and never got a reply and here we are….. I’m in iOS so not just Android. 

  • 0 over 3 years ago

    well I can say I'm on iOS and don't have any battery drain issues. I've loaded up all the various Alpha and Beta builds that have been released, and....so far, nothing wrong that I've seen. Currently on the 9.33 public build and my battery seems the same as when I got the watch back in Feb. But for those who are having problems - good luck!

  • 0 over 3 years ago

    I'm with the users that didn't have any battery problems at all with the 9.xx series. Fenix 7 Solar, GCM for Android, kept up-to-date with each new GCM release.

    Maybe Garmin detected that the battery issues only affected a small subset of people. Still, I hope they get it fixed for you.

  • 0 over 3 years ago

    Owned my 7x SS for a little under one month. With 8.37, my average daily battery consumption was 7%.

    My usage: one daily activity of around one hour, either pool swim w/o GPS or outdoor running with MB satellite; and sleep mode at night with dumb watch face without BT/WiFi.

    No Strava/Garmin segment, using stock watch face, and only installed one CIQ app which is the battery graph.

    With trepidation, I updated to 9.33 two days ago and so far the daily battery consumption is still around 7%. I only did "hard reset" after 9.33 installation. which is holding the light button until watch is switched off.

    I'm glad I took the plunge to update the FW due to the extra features.

  • 0 over 3 years ago

    Massive battery drain on 7x SS and 7x solar here too - but managed to fix it without reset.

    My story: I bought the 7x base and SS like 2 weeks ago to compare them (and send one back ofc). I immediately updated both to the 9.33 beta - both had massive battery consumption. Up to 20% during a single night on standard watchfaces, no installed widgets, no spO2 etc. Over at the beta forum someone proposed the problem could be about GCM syncing all the time possible due to some bug in syncing Strava Live-segments. You can check in GCM how often it syncs and what data is transferred, and yes - this seemed to be the problem. GCM synced up to several times a minute all the time as I could see. As a first test I disabled the phone connection on the watch and immediately I went to consuming only 3-4% per day in smartwatch mode. Then I manually deleted all cache + data for the GCM app, deleted and reinstalled GCM, turned off strava live segments, but turned back on phone connection on the watch and everything is fine now except the missing live segment functionality (not sure though if that really was the problem). So smartwatch functionality is on again and battery drain is gone.

  • 0 over 3 years ago in reply to heyfrederik

    Interestingly I noticed a post about Strava live segments. I disabled these and now, for the last 2 days the drain is a lot better. Might be worth a try for anyone else struggling. I’d tried everything else and this was all that was left. Seems to be in for me.

  • 0 over 3 years ago in reply to heyfrederik
    heyfrederik said:
    check in GCM how often it syncs and what data is transferred

    How do you check for this in GCM?

  • 0 over 3 years ago in reply to akiakic

    Go to settings in the GCM app and scroll down to the very last point point. Mine is german but it should be something like "device sync information". There you can scroll through the syncs, see the times and roughly get an idea what happened during the syncs. Before I disabled strava live sdgmemts I had long lists of strava related things in the text box and multiple syncs per minute sometimes, but at least one sync per minute. Right now I can't say if disabling the segments or deleting cache etc and reinstalling GCM did the trick, but it worked. I will enable the segments tomorrow or so and see if the drain comes back or not. Good luck mate 

  • 0 over 3 years ago in reply to heyfrederik

    I'd imagine a sync per minute would be terrible for battery life! Probably not just for the watch but also the phone.

  • 0 over 3 years ago in reply to Frbky

    yes haha, absolutely. that one night after which I decided I need to act I went to bed with 81% and woke up to 60%. and yes looking back now there have been a few times the last two weeks where I thought "hmm my phone battery seems to be getting old" - I just didnt connect the two issues until I learned about the sync problem.