Fenix 7 and Tactix 7 Pro Solar bug: Percent/Days increase and/or energy inflow ONLY Display after Reboot

Hello everyone, I recently bought the Tactix 7 Pro Solar watch and would like to alert you about a possible bug I have seen personally, that a number of other users have discovered as well and which likely leaves many people unjustly unsatisfied with their solar watch performance, thinking that there is something wrong with the watch. It very much looks like the Fenix 7 Series has the same "Bug".


Long story short, before I bought the watch, I extensively researched solar technologies and related questions after which I found that the Garmin watches could possibly do by far the best job in catching and using solar energy in a watch that has such features. I also researched the way in which the watch has incorporated the solar function extensively before I bought it. During that research I came across quite a number of people who wrote either reviews, published videos, or wrote on forums about their experience with the Tactix 7 Pro Series and/or the Fenix 7x and similar Solar watch versions. What I found is that quite a number of people complained about the "poor solar performance", or even said, paraphrasing, that "the solar function doesn't work as advertised, or at all", or that the watch they bought must be "broken" or "poorly build".

So I researched what might be going on and came across videos like this, where people charge the watch with up to 391k Lux hours with no or very little improvement on either the days left or percentage! Then, by looking into it more deeply, I found that some people discovered that when you turn off the watch and restart it, the percentage and days increase actually, and show up on the watch! Other people on the internet who tried that off/on thing reported the same thing... Here is the same guy from the last linked video doing that "power off/on trick" after a charge of 418k Lux hours and the percentage increased! From what I have seen, all the people who tested it got such a result AFTER the Off/On trick. Here is one example of how people react when they are most likely confronted with the same issue and don't know it. And I'm sure most people are not aware of that. As you can see, people react very unsatisfied and think there is something wrong with the watch while it seems like it is some bug in the software or something? From what I have seen, the problem seems to be on the two Tactix 7 Pro versions as well as with the Fenix 7X watch (which is quite similar). I can't say if the problems, is also on other watches, but I suspect it might. 

Next thing I did: I bought the watch and tested things out for myself. After my research above, I didn't take those "bad" conclusions people got about the solar performance at face value. So now, after a couple of weeks of very thorough testing of the solar performance under many different conditions (I went about it quite "scientifically", actually) I can say that,  yes,  I have found the same "Off/On solar bug" on my Tactix 7 Pro watch, and that I think many people get a bad impression of the watch because of it, unjustly.

I will spare you the details on how I tested things, but I would like to mention that I used (among other things) one external watch face and one external App in order to test/see things: Namely, the "TSWF04" watch face and the "Battery Graph" App. With the help of those and many different tests, I can say the following, for now:

- The Solar function of my watch works as advertised, and I suspect that many people who think their Solar doesn't work and/or that it doesn't work as advertised or that their watch is kaput, are simply wrong, in good parts probably because of the mentioned "solar bug" among other factors

- I'm positively surprised and happy with the solar capabilities of my watch considering the complexities of solar in general and especially of a solar system that is deployed in such a full specs and complex watch 

- The Solar capabilities of my watch exceed my (educated/researched) expectations 

- Contrary to what people say (because of the "solar bug" and other factors, I suspect) my watch actually can uphold the charge of the battery quite significantly and even charge up in conditions such as; Power saving mode on + sleep mode on + DND on + touch disabled + all Wireless disabled, while the Heart rate sensor is on continuously! Which is quite a feat, I must say! 

- With the help of the above-mentioned "Battery Graph" App and the "TSWF04" watch face, my tests have made it clear that, yes, the solar functions well, and my watch can uphold the charge and even increase the charge of the battery if enough sun is coming in, even when energy hungry things like the heart rate sensor are enabled!

- Thanks to the solar on the watch, the watch is actually and in reality energy independent from the electric grid and can function theoretically forever with solar alone! And Garmin doesn't mention that very interesting and good feature/fact. In other words; if you enable extreme power saving modes on the watch, and you have little to no battery left on the watch, you can charge up the watch with solar alone quite significantly! For example, one of my tests shows that the watch charged 4.5 percent with an input of 426k Lux hours, while the watch was on and in extreme power saving mode + sleep mode on + DND on + touch disabled + all Wireless disabled (basically, I tried to have the basic non power hungry things of the watch still on in the background, while disabling all big power consumers), which meant and showed that the watch gained 2 days of working time in normal mode and 4 days in Energy Saving Mode! Which is very impressive IMO!  I started the test at 16,7% and it ended at 21,2% of battery; it went up from 6 days remaining in normal mode to 8 days; and from 15 days remaining in Energy saving mode to 19 days. But here's the catch: I wouldn't have seen any of those good and impressive solar gains/results on the watch if I hadn't known and used the Off/On trick! In other words; also, for me, the watch again showed no gains because of that solar "bug", I strongly suspect. It was only after I turned the watch off and on again that I saw those results!    

- From my testings, I'm fairly confident that the very good results of the solar input described in the last point above would be even more significant and good if I turn the watch off completely and then charge in via solar. In fact, I did tests in that regard, and so far I suspect that this is most likely the case. 

So, long story short, it seems to me that there is really some kind of (software?) problem/bug here, and I think it would be good if the developers would look into the problem. Wrapping it up, I should also mention that this bug didn't just happen once to me: quite the contrary, it was and still is consistently and constantly present! There was just one day/test, in which, for some reason, the percentage increased slightly while the heart rate sensor was on, without me needing to do the off/on thing to see it. Other than that, it was/is a constant thing/problem. 

Greetings  

  • You can always submit this as a bug or idea via this part of the forums... 

    forums.garmin.com/.../

  • I’ll test this in a couple of days and report here as I am very interested in solar charging. Off topic - does your compass work without locking up or freezing on Tactix 7 Pro?

  • I have not used or tested the compass extensively yet, so I can’t give you an informed answer.

  • Thank you for such extensive test and summary.
    To be honest it is first time somebody showed that solar panel is able to charge battery in Fenix or Tactix 7 and it is not 1% what usually is just a calibration difference.
    But your test also shows that in real scenario solar panel will not be able to charge battery, only to slowing power consumption and to be honest it was my understanding of solar charging in Garmin implementation.

  • I tested the same out of curiosity and encountered the same bug.

    Watch was in battery save mode, exposed ca. 10h to the sun (watercooled), but didn't gain any battery percentage. After restarting the watch it showed a small percentage gain, which seemed plausible to me.

    So a.t.m. a restart seems to be necessary. 

    My Instinct Solar does show percentage gain in the sun without restart, but this is only as marginalia info. Software of the Fenix is different.

  • Question is how much percent differerence aftr restart is.
    If it is 1 - 2% I would say it is „restart effect” because watch does new calculation/calibration during restart.

  •  Very good question. I thought about that possibility too and will need to make further tests to be sure, but from what I have seen so far I would guess that it isn’t a recalibrating effect but represents an actual increase of energy into the battery. From what I have seen, it could actually be an increase. As said, I would need to test that specifically more, but I have also rebooted the watch a number of times without any solar input in the equation and the percentage seemed to stay the same or be slightly reduced by about 0.1% after reboot. In one of my tests described above I have seen a 4,5 increase on the other hand with an input of 426k lux hrs. I‘m aware that it is very hard to know the actual percentage in batteries and especially if they are small. It is hard to measure/calculate that more or less accurately. It is a complex issue.

  • Watch was in battery save mode, exposed ca. 10h to the sun (watercooled), but didn't gain any battery percentage.

    Good that you mention cooling which is an important factor that shouldn’t be underestimated and can have a big impact in solar. I also cooled my watch in the above mentioned test. The 426k were the result of one whole summer day in perfect sunny conditions (09. of July) in southwest Germany: as soon as the sun was clearly visible without obstruction in the sky, in the morning around 07:00, I placed the watch under cooled conditions facing the sun in a „perfect angle“ and readjusted that angle and cooling continuously until around 12:00 -13:00. Then after that (after 12:00-13:00) I put the watch on my wrist and used it for the rest of the day doing normal stuff outside while not touching or changing anything on the watch and having no cooling; I went to a quite wooded Zoo for about 3 hours and ate at a restaurant outside after that, until evening. I‘m sure I could have cooled the watch much more effectively during those hours in perfect angle conditions, and therefore probably would have gotten quite a lot more k lux hrs out if it in the same time frame (if there is no limit on the watch for solar input). Furthermore, if I would have continued in those cooling and perfect angle conditions after 12-13 a clock (instead of putting the watch on my wrist and doing normal stuff outside), it could very well be that I would have gotten around 700k-900k for that day. Which could mean that instead of the 4,5 percent I could theoretically have gotten a charge of about 8 percent, in my estimation, on that day. I should also mention that I made sure the watch glas is clean of any dust or other obstructions during the whole day.

  • Off topic - does your compass work without locking up or freezing on Tactix 7 Pro?

    I have a Tactix 7 Pro Ballistics Edition running v8.37, and I haven't had any problems with the compass.