I have now used Ultratrac twice while kayaking.
The first time I kayaked over 10km and Garmin tracked the distance as 4.8km.
Second time I kayaked over 30km and Garmin tracked the distance as 14.8km.
Both times the route has been tracked correctly, the route showed correct during the activity and the route shows up correctly in the web app afterwards. Both times the distance and speed have also been shown incorrectly during the activity.
I would hope that a 1000 euro device would be able to correctly calculate the distance between two coordinates.
Garmin chat support was trying to convince me that it is normal for the distance/speed to be completely useless in Ultratrac mode and for distance tracking I need to enable a GPS/etc mode.
Should Ultratrac show a somewhat accurate distance and speed?
EDIT:
Summary for now:
- I am convinced that Garmin hardware works fine and their software needs to be fixed
- The track/waypoints are stored correctly, because it shows up on maps correctly
- The correct distance can be seen by eg export GPX and import it back to Garmin or whatever other software
- Fenix 6 has an eerily similar issue of distance being shown as too short, but GPX track still being closer to the "correct" distance https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/fenix-6-series/286610/fenix-6-pro-calculates-wrong-distance-in-km
- Fenix 5X seems to have had the exact same issue https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/fenix-5-series/127414/completely-wrong-distance-reported-on-5x-while-in-ultratrac-mode
- Forerunner has had the same issue and it has eventually been fixed https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/fenix-7-series/301216/ultratrac-distance-speed-tracking/1458247#1458247
- Instinct seems to have had the same issue https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/instinct/225490/instinct-ultratrac-use-cases-and-distance-issue-firmware-question/1064614#1064614
- Instinct again https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/instinct/233131/ultratrac-for-biking/1105879#1105879
EDIT #2:
When driving a car on fairly straight and open roads:
- Ultratrac calculated a tracked distance to be 17km (which was shown on the watch and in Connect)
- After export GPX and import GPX, Garmin Connect calculated the distance to be 31.17km
- Measuring the distance on Google Maps shows the distance to be 31.2km
So Ultratrac is able collect distance data with 100% accuracy in an "easy to track" activity like driving a car, but Garmin shows the distance completely wrong.
EDIT #3 - 2024-07-11:
I had a year long discussion with Garmin support from 2022 to 2023. They never acknowledged that there would have been any issues with Ultratrac. I then gave up trying to explain to them the issue. BUT it seems now after 2 years, some update for the Fenix 7 has fixed something. My Fenix 7 seems to be now running v17.28.
This week I went kayaking and used Ultratrac (which I would like to remind many of the commenters in this thread, I PAID 1000 EUROS FOR TO GET THIS FEATURE) and it seems like Ultratrac is now able to measure the correct distance while kayaking.
- In Connect, distance according to Ultratrac activity: 16.02km
- In Connect, export GPX, import GPX, distance in the imported activity: 16.09km (so basically identical)
- Same route drawn on a map by hand, got ~16km
I also tried to look at some stats when paddling and the few km lap times that I remember looking at during padding, they seem to be identical in the final lap times in Connect. Which is nice.
During the lap (not the final lap time after the lap is over) the lap pace jumped around, but that is to be expected. This can also be seen from the pace/speed graphs:
Pace graph for Ultratrac activity:
Speed graph for same Ultratrac activity that was exported as GPX and imported as GPX: