If you must wear your Fenix on the left hand

For those of you whose Fenix shows accurate Elevation Gain/Total Ascent numbers when worn on the right wrist or anywhere else but the left wrist, I made an experiment using a washer made out of hard foam to raise the watch by approximately 1mm while isolating the optical HR module so its operation isn't affected. Short hike on a very hot and humid morning ensured lots of sweat that would otherwise interfere with the sensor opening resulting in erratic readings.

Another friend with a dysfunctional F7s because she wears on her left hand and presumably a heavy sweater, watch recording excessive Elev Gains and problem stopped when she wore on the right hand. I'm doing this because while wearing on the right fixes the problem, we shouldn't have to and we don't want to. Today's experiments was successful against the reference Fenix 3HR but I would be more convinced when I have a chance to do the same on a much longer trail run activity.

Note: This post is not for the vast majority of people who have had satisfactory experience with their Fenix series but for those not insignificant number of individuals who have been frustrated by the occurrence (so many posts in the forums and I've seen them all). I'm hoping this is the beginning of hope. It's also not about the optical Heart Rate operation but the reasonable accuracy of the barometric altimeter function mainly Elevation Gains / Total Ascent numbers. 

  • Last weekend, I travelled overseas for a 30km trail race. I was both excited (for the race) and nervous (Fenix 7x tracking accuracy). During training I had mixed results with accuracy of Total Ascent—some days good some days way off. It was only the last two weeks prior to race day I wore fingerless gloves on multiple occasions for comfort when running with poles. I then discovered Total Ascent numbers during those times were consistently accurate. Dorsal side of my left hand is always sweating profusely and that's likely the source of the issue. 

    Came race day, I did the same and was incredible delighted that both distance and Total Ascent were very close to the official figures. If all it takes is a glove on the left hand, I'm all good. Not comfortable wearing the watch on the right or sticking a foam spacer each time I'm out for a long trail run.

  • I've had this issue with my 6x Sapphire and now my 7x Sapphire Solar.
    For example, on a 18 km run I get 1008 meters of total elevation, but it should only be about 520 meters of elevation.
    When I look at the elevation chart in Garmin Connect it seems OK for about 20-25 minute into the run and then the chart gets jagged and this is where all the extra elevation gain happens.
    I have contacted Garmin Support a number of times and even swapped out my 6x Sapphire twice and my 7X SS once, but the result is the same.
    I believe Garmin Support is fed up about my complaints so all they do now is just dismissing it with external factors like rain, sweat and dust causing this to happen, and they can't help me anymore.
    I think this is crap behaviour from one of the leading manufacturers of sports watches.
    As far as I know other manufacturers like Suunto, Coros and Polar doesn't have this issue (some of my friends have these watches and they doesn't have this issue).
    Is it a flawed design? We'll probably never know cause Garmin is never going to admit to that.
    I love the Fenix series because of all the features, but now I seriously concider to swap brand. A 1000 dollar watch shouldn't have this kind of problem. This should just work!

  • When I look at the elevation chart in Garmin Connect it seems OK for about 20-25 minute into the run and then the chart gets jagged and this is where all the extra elevation gain happens.

    This is definitely caused by sweat getting into the barometer hole. Perhaps you sweat excessively in that area. Try wearing your watch bracelet less tight. I don't have that issue at all. Well, it happened once to me in the last 3+ years. I haven't heard from anyone of my friends complaining about this issue either.

    As much as I am critical of Garmin Support, I don't think the support can help you in any way in this situation. The only two solutions are either to change the design of the watch or to do something to prevent the excessive sweat from getting into the barometer hole. 

  • As far as I know other manufacturers like Suunto, Coros and Polar doesn't have this issue (some of my friends have these watches and they doesn't have this issue).

    I've had the Fenix 3HR since 2016 and used it for many ultras with no issues that cause erroneous Total Ascent because of rain or sweat (unless you dunk it in water while recording an activity). It's the perfect watch for my needs just too bad for the poor battery life. Got the Fenix 7X for its incredible battery life and had many features disabled because I have no use for them.

  • I have tried with a wrist sweatband under the watch and even then the accumulated elevation is way beyond what it should be.

    This happens even if I take a walk and not sweating as much.

  • This is definitely caused by sweat getting into the barometer hole.

    This is being stated as fact without any evidence to support the hypothesis. Where's the evidence? 

  • I once had an Enduro that recorded 600m higher Total Ascent over 12 hours/32km of trail running. No matter what I did, it kept reporting unrealistic elevation gains I had no choice but to RMA the watch. Garmin sent me a replacement, wife uses it and I got an F7X SS. 

  • This is being stated as fact without any evidence to support the hypothesis. Where's the evidence? 

    After many months of testing the F7x while searching for answers that make sense, sweat as the cause has become fact for me—the sensor opening was visibly wet. The last bit of testing involved wearing gloves not because I thought it was a good idea because I was training with poles for a race. It was those times when I wore gloves that I noticed the Total Ascent numbers were consistent for the same trail routes I had been training on (sunny to overcast skies, watch mode set to altimeter).  

  • This happens even if I take a walk and not sweating as much.

    Then perhaps the barometer is malfunctioning. 

  • Could a small piece of foam be placed over the sensor for races? This might help with the sweat not blocking the hole, hopefully it would evaporate off unless you're in really humid conditions and sweating a huge amount.

    Could also blow it every now and then to eject sweat from the port, not ideal I know but just an idea.