Problem with Garmin Pay in ConnectIQ shop

I have added two cards in Garmin Pay and have been using them in shops, which works fine.

Then I tried to buy a watch face in the Garmin ConnectIQ shop.

It wanted me to pay using Garmin Pay, so I did. Then on the watch it wanted me to add a card to pay. It didn’t “see” my two cards I already had there. So I tried to add another card in Garmin Connect, as instructed by the buying process.

Then there was a problem with the card I added, it was not approved.

Now I am stuck with a card in Garmin Connect, that is not approved, not activated and not possible to remove.

When trying to buy from the ConnectIQ shop again using Garmin Pay, the only option that shows up on the watch is the wrong not activated card. And when trying to change card on the watch while buying from ConnectIQ, it is not possible. The two cards I have in Garmin Pay do not show up…

So I am stuck. Any suggestions how to resolve this?

I have restarted everything but it does not help…

0 Milosherman 9 months ago

Actually eventually I managed to buy the watch face in the GarminIQ shop.

But I had to do it on apps.garmin.com where I could buy the watch face using Garmin pay. And it installed!

I could also could remove the faulty credit card, which is not possible to do in the Connect app.

And buying apps from the ConnectIQ app using Garmin pay is impossible, it just wants me to add a new card, even though I have two cards in Garmin Pay…