I have recently updated my Descent Mk2i to 22.10 AP. Now, every time I look to the watch, the display is turned off. I have to click a button to wake it up.
Is there a way to make the display always on as it used to be?
I have recently updated my Descent Mk2i to 22.10 AP. Now, every time I look to the watch, the display is turned off. I have to click a button to wake it up.
Is there a way to make the display always on as it used to be?
The issue is escalated to our SE Asia/APAC engineering team to be resolved as soon as possible.
I may be wrong but are you occasionally seeing a blank/black screen upon receiving an alert such as email or other sources? I don't have a solution, but am seeing this about 1 out of 10 messages or similar…
A little update.
I believe it is related to notification as @islehopper suggested.
And The only button that brings the display back is the back button.
I have updated the subject to a bug.
I have noticed. If you power the watch off and back on again. Notifications work for a while. But eventually go back to black screen. Where sometime you get a notification. Then the black screen happens more and more often.
I'm having this issue as well. Pressing the top right button and then pressing the back button will display the notification properly again.
any update on this issue?
I am sorry, I do not receive updates from the SE Asia region. IE: Our SE Asia Taiwan HQ engineering team is working on resolving the issue as quickly as possible for all APAC Decent Mk2 series watches.
APAC 22.20 has been released. It claims the bug was fixed.
I have installed. So far so good.